Client Covid Procedures

Salon Newport Beach, CA

BASICS

  • All staff and clients will be required to wear a face mask at all times. For all clients, we ask that you bring your own mask.
  • Surfaces, hand railings, door handles, as well as restrooms and all high touch traffic points will be sanitized at least every 15 minutes.
  • All stations, chairs and surroundings will be sanitized between each appointment.
  • We will be utilizing every other station and shampoo bowl in order to practice proper social distancing with plexiglass barriers in between hair stations.
  • Each stylist is permitted to provide services for only one client at a time. This means that you will be the only client your stylist will be with. Clients will not be permitted into the salon until your stylist is ready for you.
  • In order to reduce the spread of germs in the air, we will not be providing “power dry” services following color appointments. If you would like to have your hair blow dried that will have to be a separate service and appointment.
  • Only the person receiving services will be allowed in the salon. Please refrain from bringing any family, friends, kids (unless they are receiving services as well) or pets (working dogs are an exception).
  • Unfortunately at this time we will not be offering any beverages or allow any food deliveries. We ask and encourage you to bring your own beverages and snacks.
  • For your safety we have hand sanitizing stations throughout the salon.
  • All stylist equipment and tools will be sanitized in between appointment times.

PRIOR TO APPOINTMENT

  • If you are not feeling well, or showing any symptoms, please immediately cancel your appointment and reschedule for a later date. There will not be a cancellation fee for those who cancel within 24hrs.
  • If you have been in contact with anyone that has been diagnosed with COVID 19 in the last 14 days, please cancel your appointment and reschedule for a later date. . There will not be a cancellation fee for those who cancel within 24hrs.
  • In order to reduce human contact and maintain social distancing at the shampoo bowls, if you are coming in for a haircut service only (no color), we ask that you wash your hair prior to coming in for your appointment if possible.
  • Our dressing room will be off limits so you will not be able to change into a robe, hang up coats, sweaters or other belongings. Please arrive wearing light, comfortable clothing. If you do have a sweater or coat we will have sealable bags for your convenience.

CHECK IN

  • Please do not arrive until it is your scheduled appointment time. You will not be allowed to enter the salon until your operator is ready and will escort you inside.
  • Upon arrival, please check in with the receptionist at the door. You will be required to sign a waiver and have your temperature taken. (Anyone with a temperature above 100.4 degrees Fahrenheit will not be permitted in the salon to receive services.)
  • The receptionist will then sign you in and let your operator know that you are ready.
  • Your operator will meet you at the door and escort you inside and to their station. There you will be provided with a large sealable plastic bag that includes a clean robe and an alcohol swab inside. You may use the plastic bag for any clothing or personal belongings. We will not be able to store anything in our changing room.
  • We please ask that you only bring with you the bare essentials into the salon, ie; purse, wallet and your own beverage and snacks.

CHECK OUT

  • Only ONE client will be allowed at the front desk at a time. Please practice social distancing and wait 6ft apart in line. There will be floor markers to mark your place.
  • If you need to purchase any retail products, please inform the receptionist at check out, and they will handle, disinfect and place them in a bag for you. Please refrain from touching the retail products.
  • Upon check out, the receptionist will hand you the credit card machine and you will insert and remove your own card. There will not be a prompt for signatures.
  • Credit card machines are disinfected after each use.
  • If you need to pre-book an appointment, please do so at check out rather than upon arrival or during appointment.